Microsoft outage was not part of ‘coordinated campaign,’ says cybersecurity agency


By MARC NATHANSON, ABC News(NEW YORK) — The Cybersecurity Infrastructure Security Agency (CISA) says a widespread Microsoft email outage Monday was not part of a “broader coordinated campaign” — but they’re still keeping an eye out for possible malicious activity.Microsoft reported that a number of users in North America lost access Monday afternoon to its “Microsoft 365” services, including Outlook mail, Microsoft Teams and Teams Live Events, as well as services.The company said late Monday night that the incident had been resolved and that “any users still experiencing impact should be mitigated shortly.”

We’ve confirmed that the residual issue has been addressed and the incident has been resolved. Any users still experiencing impact should be mitigated shortly. Additional details can be found in the admin center under MO222965 or

— Microsoft 365 Status (@MSFT365Status) September 29, 2020

Officials with CISA, the cybersecurity arm of the U.S. Department of Homeland Security, said that “at this point we have no indication of a broader coordinated campaign.”

— Cybersecurity and Infrastructure Security Agency (@CISAgov) September 29, 2020

“We’re working with a range of partners on the recent critical infrastructure, IT, communications service disruptions and engaging as needed,” the agency said. “While there are clearly a number of cyber actors out there looking to do us harm, this is also a good reminder that technology service interruptions are often due to mistake rather than malevolence, something we should keep in mind over the coming weeks and months.”Copyright © 2020, ABC Audio. All rights reserved.